Privacy Policy

In we are aware that in order to use your data we must have your trust. That is why we apply the strictest data privacy criteria, and only use your information for clearly described purposes and respecting your fundamental right to data protection.


This Privacy Policy describes in detail our policy and our practices in relation to the collection, use and disclosure of information about you.

We are aware of the trust you place in us when you provide us with your personal information. We give you the utmost importance and we are fully committed to certifying the security and confidentiality of the personal information that you entrust us when you visit our site or use our services.

1. What information we collect about you

2. How we use your information

3. How long we keep your information

4. What are your rights and options regarding the collection and use of your information

5. How we protect your information

6. Information regarding minors

7. External links

8. International transfers

9. Changes to this Privacy Policy

10. How to contact us


1. What information we collect about you

1.1 Overview

We collect and store information that you provide us through our site or that you send us through other channels. This includes information that can be used to identify you or to contact you directly (“personal information”).

Personal information includes the information you provide us, mainly your name, surnames email and other possible information provided in your text messages such as the telephone number, the billing address and your identification number (CIF / NIF / NIE / DNI) )

You can choose not to provide us with this information. However, in general you will need to provide us with some information about you to execute a project, and to enjoy other advantages that you may have access to as a regular customer. In addition, some information may also be needed so you can ask questions and allow us to respond.

1.2 Information about third parties

If you place an order on behalf of a third party or if you invite us to know our services to third parties through, you may need to provide the personal information of said persons or companies. You must obtain the consent of those other persons or companies before providing us with your personal information.

1.3 Information from other sources

We may also receive personal information about you from affiliates, our business partners and independent third parties, which will be added to all information collected about you. So, if you access our site through a link that belongs to a site of one of our business partners and you have registered with that partner, he may share with us the information you have provided, such as your contact information and its profile, counting with its prior authorization. We give you another example: if you access third-party services (such as social network services) through our site or before visiting our site, we may collect certain information, such as your username and any other information These services make available to us after obtaining your prior authorization. We collaborate with our current partners and potential future partners to improve and customize your use of our site in accordance with the practices described in this Privacy Policy.

1.4 Automatic information collection

We automatically collect certain information from your computer or mobile device when you visit our site. For example, we collect the data of your session, including your IP address, the navigation software used and the reference site. We may also collect information about your online activity, such as the content displayed, the pages visited and the searches and / or requests that were made. We collect this type of information automatically to try to better understand the interests and preferences of our users and to better personalize your user experience.

1.5 Geolocation and other information obtained from your mobile devices

At the time you use the Web on your mobile device, we may collect and use your information, generally in the same manner and for the same purposes as when you use our site. In addition, we may collect information about your location with your consent if your mobile device is configured to send this type of information to the application (see the privacy settings of your mobile device). We can use the geolocation information collected by your mobile device to improve your experience when you use the application by sending you more relevant content. For example, we may use this information to provide you with opinions about projects or improvements that are interesting for you. You can modify the privacy settings of your mobile device at any time and disable the feature that shares your geolocation information with the application. However, if you deactivate the option to share the geolocation information, some of the functions of the application may be affected. For help with the privacy settings of your mobile device, contact the manufacturer of this.

1.6 Cookies and similar technology

We collect information through the use of cookies and other similar technologies (invisible pixels). Cookies are small text files that are automatically saved on your computer or mobile device when you visit a site. Cookies and invisible pixels are stored in your Internet browser. The cookies contain basic information about your use of the Internet. Your browser forwards these cookies to our site each time you visit it, so that your computer or mobile device is recognized to personalize and improve your search experience.

You can get more details about cookies and similar technologies that we use (such as invisible pixels) in our Cookies Policy.

2. How we use your information

2.1 General purposes uses the information we collect about you for the following general purposes:

Manage your access to and use of our site;
Communicate with you in general, and specifically in relation to our site;
Manage the project you need;
Post your comments, your ratings and your photos;
Communicate with you by email or telephone regarding the origin, validity and authenticity of your project proposal your criticisms, evaluations or photographs;
Measure your interest in our services and on our site and improve;
Inform you about promotions and special offers, as well as about the services we offer that may be of interest to you;
Personalize your browsing experience on our site;
Request information, especially through surveys;
Allow you to participate in contests or prize draws;
Show ads from, when you browse other pages;
Answer your questions and comments;
Manage disputes, complaints and litigation;
Avoid prohibited, fraudulent and / or illegal activities;
Deactivate your account;
Manage our hiring process and your application for a position in
any other purpose specified at the time of collecting the information.

2.2 E-mail communications and automatic notifications

We want you to find it easy to take advantage of our services and / or special offers of the projects that are proposed on our site. To do this, we send you emails and / or automatic notifications with information about offers, bags of hours and promotional services that may be of interest to you.

Please note that each time you receive an email from this class, you can tell us if you do not want to receive them again or reject automatic notifications in the application or modify the configuration of your mobile device for this purpose.

For more information, review article 5 “Your rights and options regarding the collection and use of your information” below.

3. How long we keep your information

We may store some of the information linked to you with your account in our records, primarily for the purposes of analysis or for the maintenance of our records. The period of conservation of this information depends on the purpose for which it is collected and the use we make of it.

We will only keep your personal information for as long as it is necessary for the purposes set forth in section 2 “How we use your information” or to comply with our legal obligations. We may store certain information for a period of time after you have closed your account, for example, if such information is necessary to comply with our legal obligations or to exercise, defend or establish our rights.

4. Your rights and options regarding the collection and use of your information

You can exercise your rights of access, rectification, anonymity, cancellation and opposition at any time by contacting us at any of the contact addresses indicated in section 10 below.

You can also unsubscribe from commercial communications at any time by using the contact form.

5. How we protect your information

We want you to use our site in confidence. To this end, we are committed to protecting the information we collect. Although no site can guarantee absolute security, we have implemented and maintain appropriate organizational, technical, administrative and physical measures to protect the personal information you provide against unauthorized or illegal access, the disclosure of information, and against losses, damages, alterations or accidental destructions

6. Information regarding minors

Our site is reserved for adults and does not offer services aimed at minors. In the event that we know that a person under the age of 18 has sent us personal information, we will delete or destroy that information as soon as reasonably possible.

7. External links

Our site may include links to third-party sites. In case you access other sites from links provided by our site, operators of such sites may collect information about you. This information will be used in accordance with its privacy policy, which may be different from our Privacy Policy. We recommend that you review the privacy policies posted on the sites of these third parties so that you fully understand their procedures for the collection, use and disclosure of personal information.

8. International transfers

No international transfers are made outside the European community. When these are carried out they are always unidirectional, that is, from the client to the service provider (, as a form of payment for them.

9. Changes to the Privacy Policy

It is possible that, update this Privacy Policy in the future. We will record the date on which the last revisions were made at the end of this page. The revisions will take effect at the time of their publication on this site. We will notify our users of all important changes made to this Privacy Policy by sending a notice to the email address that you have provided or by posting a notice on our site. We recommend that you check this Privacy Policy periodically to examine the most current version.

10. How to contact us

If you have any questions about this Privacy Policy, please contact us through the contact form


Last revision of the document: 10/7/2018